Windgate
Every Call, Email and WhatsApp in One Place
Windgate gives a business one place for every customer call, email and WhatsApp message, on local numbers. It keeps track of every conversation and, when you want it to, answers routine calls and messages in your business's name, after hours or whenever your team is busy.
What Windgate Does
One place for your customer conversations, and help answering them when you want it.
One Queue for Every Channel
Calls, emails and WhatsApp messages arrive in a single queue, so you can see what is new, what has been handled and what still needs you.
One Thread per Customer
A call on Tuesday, an email that afternoon and a WhatsApp message on Thursday sit together under that customer's name, so whoever replies next can see what has already been said.
Keeps Track While You Answer
You keep picking up the phone and replying to messages yourself. Windgate records each call, writes it up and keeps it with that customer's emails and WhatsApp messages.
Answers in Your Business's Name
When you are ready, Windgate's AI can answer routine calls and messages in your business's name: after hours, when you are busy, or every time. You choose when, and you can switch it off whenever you like.
See It In Action
Scenes from the Windgate launch video. The customers and messages shown are sample data.
One Queue for Calls, Emails and WhatsApp
The queue brings every channel together and shows which conversations are new, which have been handled and which still need you.
One Thread per Customer
A call, an email and a WhatsApp message from the same customer are kept as one thread, so the next reply picks up where the last conversation ended.
You Decide When Windgate Answers
Start by letting Windgate keep track while you answer the way you do today. When you are ready, turn on answering after hours, when you are busy or for every call, and switch it off whenever you like.
Why Choose Windgate?
What Windgate does for your business, and what stays in your hands.
Every customer conversation in one place, across phone, email and WhatsApp
Start by keeping track while you answer the way you do today
Routine calls and messages answered in your business's name when you cannot get to them
You choose when Windgate answers
Runs on real local numbers
Built and supported in the Cayman Islands
Perfect For
Built in the Cayman Islands for businesses whose customers call, email and send WhatsApp messages.
Trades and Owner-Operators
The customer who called while you were on a job is still yours. Windgate can answer in your business's name when you cannot pick up, and the conversation is in your queue when you are back.
Professional Firms
Windgate can answer calls in the firm's name, take down the caller's details and question, and keep the exchange in one thread beside that client's emails. The principal decides what gets said and can read every word of it afterwards.
Hospitality and Sales Teams
A booking request or a new lead that arrives while your team is busy goes into the same queue as every other conversation, where it is easy to see and follow up.
Keep Track of Every Customer Conversation
Windgate puts every call, email and WhatsApp message into one queue on local numbers, and answers in your business's name when you want it to.
Early access is open. Built in the Cayman Islands.